Retail Effect

 Hi team , Welcome back in my new blog ,  Today we will discuss about the KRA of a Stock assist guy..or in retail language somewhere it's called stock boy/ BOH assistant.  So hear are some KRA for same .  1@- Responsible for all BOH work :-  BOH ( back of house) stock room work are like to set up all stock which we have in BOH , proper category wise , gender wise and size wise setup of stock .  2@- Track all In & Out:- Whatever is the situation without stock boy knowledge stock should not move at any given time.  3@- Refilling and Replacement:- All stock which is on the floor need to refill time to time , so it's stock boy responsibility that  each and every stock need to fullfill , if the stock in cut size or not in proper size set should not be displayed on shop floor.  4@- Audit & Global count :- weekly and monthly count of stock is also a responsibility of stock boy , he should have proper stock knowledge about placement of stock ...

 Hi Team , Welcome back on my blog 🙏,  Today we will discuss about the KRA of a cash desk executive or cashier . So below are the maain KRA of a Cashier.  Cashier is the main and a key person in retail store , where his duty is at cash desk , where every customers comes after shop from the store , so cashier first thumb rule is cashier should have always a smile face and welcoming eye contact.  Cashier need to keep all records ready related cash and other transition at any given time.  Cashier need to keep all numbers on finger tip ,while asking by senior cashier need to submit the same.  Cashier need to keep all contacts ready or maintain a Excel/ diary for emergency use.  Cashier should be good in Excel work and paper work . Cashier's paper work should be neat and clean, one who can read on his presence and non presence also.  Hope above points will help you to improve your cashier's skill .  Good day ☺️

 Hi friends,👋 After a long time I thought to write something about KRA( key responsibilities area ) , so today I want to discuss about the KRA of a store sales staff , where in retail language we called them CSA, RE, FA but I am using very basic Language which is Sales staff.. So let's not time to go.. first we understand who is sales staff ? 1. Sales staff is our frontend worries. Who serve the customer and fulfill their need.  2. Sales staff are the person whom we train and develop for next leaval.  3. Sales staff are those who sacrifice their happiness for their duties.  So in retail what are the KRA for sales staff . 1. Hygiene and Grooming:- Now in days this is one of the main and strong KRA for sales team or our frontend team. 2. Presentable:- Sales staff should be presentable, it means sales staff should be in proper uniform or the dress code which he is wearing should be neat and clean. Hair should be comb and proper cut , no extra nails and no bad smell , ...

 Hi friends 👋 Hear we are with a new intresting blog socks in a box theory.  I am sure that you all have listen 👂 this word from most of your seniors when they come to tell how to sell socks ,  So today will know more about the same ,that how you can sell a socks to a footwear buyer ,  Socks , are a small budget thing where most of us are not even want to know more about the same. But that small things can change your bill value ( ATV ) or basket size ( UPT).  Most of the customer purchase a shoes worth 10K on your suggestions but when it's comes to sell a socks to same customer we are fail or we are not able to sell the same.  So today will know how we can sell a socks with a shoes . 1:-  whenever you are showing a footwear to a customer keep the socks with you.  2:- Talk about the socks which he wearing and compair the same with your socks.  3:- Talk about the benifit of wearing good socks.  4:- know about your socks like quality, co...

 Hello 👋 friends,  In my last blog we have discussed that how to sell a shoes 👟 or a Footwear, today will learn how to sell a Apparel or clothes. So hear are some tips to sell apparel. 1:- Know your product:-  As much as you believe in your product, you have to remember that you are not a name-brand company — at least not yet. 2:- The product itself:-   We all think we have great ideas when we first start out. If you’ve had ample marketing and people are seeing your products, but still aren’t purchasing, it could be that people just aren’t buying into your actual product. When it comes to taking risks, I rarely gamble. But in the world of clothing, pushing out products is essentially one giant game of chance. You design or buy products you believe will sell, determine how much of each item you think will sell and hand over the credit card to your potential doom. As much as it stings to be incorrect, sometimes you need to accept the fact and let it go. 3. Target you...

 Hello Friends 👋, Today will discuss that how we can sell a shoes in a best way , most of us are in retail industry and footwear business as well. So selling a footwear is an art.  Everyone needs shoes and most of us have more pairs than we need. But how do you sell shoes to people that already have them? Whether it's in a store or online (and we'll cover both), the answer is with expertise and a smile. Those two things will lead to brand new customers becoming lifetime customers, ensuring the success of your business. 1:- Understand your product better than your customer. Your customer is coming to you for knowledge, expertise, and the best shoe they could possibly wind up with. In this situation, you need to be the expert. Don't just show them the shoe, but also help them learn something new about the product. What materials is it made out of? What season is it from? What was it inspired by? 2:- Get to know who your consumer is and what they are looking for.   With ti...

 Hi Friends, 👋 I am back with some new and interesting knowledge, where will learn how a retail can give you a successful path .  If you are already on the path to becoming a retail manager or are simply considering it, here are some important and interesting things to consider before embarking upon a retail management career. 1. You Must Have The Right Personality:-  Compare your traits to those commonly found in successful retail managers. Results-oriented Ability to motivate, train, and develop others Strong customer service skills Natural leader Patient Cheerful Good communicator Professional Good listener Strong negotiator 2. Retail Management Is More Than Just Sales Retail managers oversee everything that makes a store work, from behind the scenes functions (such as buying, inventory, and merchandising) to the sales floor (such as sales and customer service). Some common tasks you can expect to perform during your retail management career include: Hiring, managing,...

 Hi Friends,  I am back with my new topic morning briefing importance in store .  So will know today that why morning briefing is important for a retail store team or Store . Team briefing provides: A channel for delivering clear messages and encouraging open communication. Timely face-to-face communication which prevents rumour and the grapevine from gaining credibility. ... The ability to reduce misunderstanding within your team and within other parts of the University. The daily briefing is importance to know activities are going on in order or you/staff have faced with some problem and obstacle. Then is more easy to fix it or to make effort for improvement. Maybe during the day some easy things you will not remember, but in the night or next day you will have idea what you should do, because you already have made report. After short period this daily briefing becomes usual and normal thing to do, like a habit when you say "good morning". Daily briefing is better then ...

 Hi friends 👋,  welcome back on my blog, today we will learn about "Repeat Customer Service".  We all have our repeat customers, so will know why they are important for us and our brand.  1. Repeat customers spend more money Not only are your repeat customers purchasing more over time than new customers, they likely trust you enough to purchase your more expensive products or service.  2. Repeat customers are easier to sell to You have limited time and resources; you don’t want to waste them on potential customers who never end up buying anything However, things change when you market to a repeat customer. Repeat customers have a sixty to seventy percent chance of buying. 3. Repeat customers promote your business Marketing can be expensive. And hiring brand ambassadors? Nearly impossible for most small businesses. But what if your ambassadors didn’t cost you a penny? By focusing on repeat business, you’ll create a group of loyal customers that will happily say...

 Hi Friends,  Welcome back I have new topic today with the title of Behaviour and Body Language in Retail. Let's understand what will be our behavior in retail store while working hours or non working hours. So first will talk about non working hours because we start a day from non working hours or you can say it non productive hours so in these hours what we do ?  Below are some work or duties which we have to do in these hours.  1:- whenever you entered in store or your work place just change your uniform and wear the approved uniform for this place , so once u will wear the same your duty will strat automatically.  2:- Now you have certain zone / section where you need to work or you need to update. So take a glance of that zone / section and then start working on the same. 3:- After update that zone / section with all required things then look on the other areas of store ,if anyone of your colleagues is not available check his / her section/ zone as well,so ...

 Hi friends,  Today we will learn about customer service in retail , customer service has a main role in retail market.  It's like give and take service, if you provide a best customer service the happy customers will give you more customers.  As its said one happy customer will give you ten new customers.  So the agenda is very clear you need to treat the customer like king once he/ she  walk in your store or shop.  So below are the some tips for a awesome🤗 customer service.  1:- GREETING: - Greetings is what we do on our daily basis, we great our senior, parents, and lots of other whom we know,  Basically greetings is there types . A:- SOCIAL GREETINGS:-  Greetings like RAM RAM, Namste, Good morning, Afternoon, Evening, are called social Greetings.  In retail mostly we follow Good Morning, Afternoon, Evening and Namste Greetings.  B:- MERCHANDISE GREETINGS:- If a customer who is walking inside of your retail outlet and weari...

Good morning ,  Lets discuss today on KPI ..First will learn what is KPI ? K- Key P- Performance I- Indicater  Will understand the same with attached video . Now what are things which are comes in KPI ? First of all will learn what is importance of KPI in retail life .. Suppose you are doing your own business or any work where you are calculating the profit and loss you need to set some benchmark. Like if I do this much will not go in loss , or if I will do this much will be on profit.  So the main thing is to measure your benchmark and to measure your success rate we need some KPI tools which helps us to improve our work and to identify the opportunity area . So what we track in KPI at a retail store leval. We track our Bill,  ATV,  Quantity,  LY vs TY sale ,  Conversion,  UPT .  What is Bill ?  Bill the main reason of generation the business, so this is main that how much bill we are making in a single hour ,day .  ...

Welcome friends in my new blog where I am explaining that what's good in retail now in days.  So let's see what's good in retail business now in days . First will see what's wrong in now in days, so we can better understand that what's good is. So for first we see customer are not there , market is down , no profit, no incentive. So to get all these things we wull discuss today.  First of all we have to believe on this that retail market is one of the market which will never go on loss. It will recover as soon as it's get updates.  Customer are in market looking for different type of shopping now.  They want home shopping, they want online Shopping, they want something new from their favourite brands,  So we have to do things differently now. It means we will go to the customer now, customer will not come easily to you.  So more focused on home shopping so where you can get the good amount of business as well, and by doing this you can get the g...

There will be a lot of changes in retail now in days. Retail is the things which changes daily..but after COVID it's gona totally changed ,  Customer are not fluent as earlier, it's not easy for a retailer to get their repeat customers.  We need to work on this by keeping some points in mind.  Below are the points. 1@- Customer Service:- If customer is coming all the way at your retail outlet then you need to think about his/ her. You have to give a best customer service to your customer. So your customers can feel that you are also waiting for them.  2@- Home Shopping:- Home shopping is another tool to get touch with customers, for that you have to keep all saifty instructions mind.  3@- Bulk order :- Find out the customer who purchased in bulk from you, make a list of their choice and call them.  4@- Motivate your tram :- Team who is working for you motivate them and tell them how to work in this penadamic situation.