Skip to main content

Retail after COVID

There will be a lot of changes in retail now in days. Retail is the things which changes daily..but after COVID it's gona totally changed , 
Customer are not fluent as earlier, it's not easy for a retailer to get their repeat customers. 
We need to work on this by keeping some points in mind. 
Below are the points.

1@- Customer Service:- If customer is coming all the way at your retail outlet then you need to think about his/ her. You have to give a best customer service to your customer. So your customers can feel that you are also waiting for them. 
2@- Home Shopping:- Home shopping is another tool to get touch with customers, for that you have to keep all saifty instructions mind. 
3@- Bulk order :- Find out the customer who purchased in bulk from you, make a list of their choice and call them. 
4@- Motivate your tram :- Team who is working for you motivate them and tell them how to work in this penadamic situation. 
Labels:

Comments

Post a Comment

Popular posts from this blog

KRA( key responsibilities area ) of a Sales staff

 Hi friends,👋 After a long time I thought to write something about KRA( key responsibilities area ) , so today I want to discuss about the KRA of a store sales staff , where in retail language we called them CSA, RE, FA but I am using very basic Language which is Sales staff.. So let's not time to go.. first we understand who is sales staff ? 1. Sales staff is our frontend worries. Who serve the customer and fulfill their need.  2. Sales staff are the person whom we train and develop for next leaval.  3. Sales staff are those who sacrifice their happiness for their duties.  So in retail what are the KRA for sales staff . 1. Hygiene and Grooming:- Now in days this is one of the main and strong KRA for sales team or our frontend team. 2. Presentable:- Sales staff should be presentable, it means sales staff should be in proper uniform or the dress code which he is wearing should be neat and clean. Hair should be comb and proper cut , no extra nails and no bad smell , ...
Post a Comment
Read more

Customer service in Retail

 Hi friends,  Today we will learn about customer service in retail , customer service has a main role in retail market.  It's like give and take service, if you provide a best customer service the happy customers will give you more customers.  As its said one happy customer will give you ten new customers.  So the agenda is very clear you need to treat the customer like king once he/ she  walk in your store or shop.  So below are the some tips for a awesome🤗 customer service.  1:- GREETING: - Greetings is what we do on our daily basis, we great our senior, parents, and lots of other whom we know,  Basically greetings is there types . A:- SOCIAL GREETINGS:-  Greetings like RAM RAM, Namste, Good morning, Afternoon, Evening, are called social Greetings.  In retail mostly we follow Good Morning, Afternoon, Evening and Namste Greetings.  B:- MERCHANDISE GREETINGS:- If a customer who is walking inside of your retail outlet and weari...
Post a Comment
Read more

Retail Management - A success path

 Hi Friends, 👋 I am back with some new and interesting knowledge, where will learn how a retail can give you a successful path .  If you are already on the path to becoming a retail manager or are simply considering it, here are some important and interesting things to consider before embarking upon a retail management career. 1. You Must Have The Right Personality:-  Compare your traits to those commonly found in successful retail managers. Results-oriented Ability to motivate, train, and develop others Strong customer service skills Natural leader Patient Cheerful Good communicator Professional Good listener Strong negotiator 2. Retail Management Is More Than Just Sales Retail managers oversee everything that makes a store work, from behind the scenes functions (such as buying, inventory, and merchandising) to the sales floor (such as sales and customer service). Some common tasks you can expect to perform during your retail management career include: Hiring, managing,...
Post a Comment
Read more