Skip to main content

Repeat customer service

 Hi friends 👋, 

welcome back on my blog, today we will learn about "Repeat Customer Service". 

We all have our repeat customers, so will know why they are important for us and our brand. 



1. Repeat customers spend more money

Not only are your repeat customers purchasing more over time than new customers, they likely trust you enough to purchase your more expensive products or service. 

2. Repeat customers are easier to sell to

You have limited time and resources; you don’t want to waste them on potential customers who never end up buying anything
However, things change when you market to a repeat customer. Repeat customers have a sixty to seventy percent chance of buying.

3.Repeat customers promote your business

Marketing can be expensive.

And hiring brand ambassadors? Nearly impossible for most small businesses.

But what if your ambassadors didn’t cost you a penny?

By focusing on repeat business, you’ll create a group of loyal customers that will happily say your praises and promote your business.

5. Businesses are built on customer retention.

When you imagine future success, picture strengthening existing relationships rather than forging new ones. After all, 80 percent of future profits come from 20 percent of current customers.

Hope you will treat your repeat customers happily.
Stay connected for some upcoming new blogs. 

Happy selling ☺️

Comments

  1. Shwet Deep MishraSeptember 27, 2020 at 10:20 PM

    This is amazing article you have shared with us. Absolutely right repeat customers are very important for us and you have already covered important points in this article.
    Please share these types of article for better understand about Retail.
    Great job brother!

    ReplyDelete

Post a Comment

Popular posts from this blog

Retail Management - A success path

 Hi Friends, 👋 I am back with some new and interesting knowledge, where will learn how a retail can give you a successful path .  If you are already on the path to becoming a retail manager or are simply considering it, here are some important and interesting things to consider before embarking upon a retail management career. 1. You Must Have The Right Personality:-  Compare your traits to those commonly found in successful retail managers. Results-oriented Ability to motivate, train, and develop others Strong customer service skills Natural leader Patient Cheerful Good communicator Professional Good listener Strong negotiator 2. Retail Management Is More Than Just Sales Retail managers oversee everything that makes a store work, from behind the scenes functions (such as buying, inventory, and merchandising) to the sales floor (such as sales and customer service). Some common tasks you can expect to perform during your retail management career include: Hiring, managing,...
Post a Comment
Read more

importance of morning huddle.

 Hi Friends,  I am back with my new topic morning briefing importance in store .  So will know today that why morning briefing is important for a retail store team or Store . Team briefing provides: A channel for delivering clear messages and encouraging open communication. Timely face-to-face communication which prevents rumour and the grapevine from gaining credibility. ... The ability to reduce misunderstanding within your team and within other parts of the University. The daily briefing is importance to know activities are going on in order or you/staff have faced with some problem and obstacle. Then is more easy to fix it or to make effort for improvement. Maybe during the day some easy things you will not remember, but in the night or next day you will have idea what you should do, because you already have made report. After short period this daily briefing becomes usual and normal thing to do, like a habit when you say "good morning". Daily briefing is better then ...
1 comment
Read more

Customer service in Retail

 Hi friends,  Today we will learn about customer service in retail , customer service has a main role in retail market.  It's like give and take service, if you provide a best customer service the happy customers will give you more customers.  As its said one happy customer will give you ten new customers.  So the agenda is very clear you need to treat the customer like king once he/ she  walk in your store or shop.  So below are the some tips for a awesome🤗 customer service.  1:- GREETING: - Greetings is what we do on our daily basis, we great our senior, parents, and lots of other whom we know,  Basically greetings is there types . A:- SOCIAL GREETINGS:-  Greetings like RAM RAM, Namste, Good morning, Afternoon, Evening, are called social Greetings.  In retail mostly we follow Good Morning, Afternoon, Evening and Namste Greetings.  B:- MERCHANDISE GREETINGS:- If a customer who is walking inside of your retail outlet and weari...
Post a Comment
Read more