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Showing posts from September, 2020

importance of morning huddle.

 Hi Friends,  I am back with my new topic morning briefing importance in store .  So will know today that why morning briefing is important for a retail store team or Store . Team briefing provides: A channel for delivering clear messages and encouraging open communication. Timely face-to-face communication which prevents rumour and the grapevine from gaining credibility. ... The ability to reduce misunderstanding within your team and within other parts of the University. The daily briefing is importance to know activities are going on in order or you/staff have faced with some problem and obstacle. Then is more easy to fix it or to make effort for improvement. Maybe during the day some easy things you will not remember, but in the night or next day you will have idea what you should do, because you already have made report. After short period this daily briefing becomes usual and normal thing to do, like a habit when you say "good morning". Daily briefing is better then ...

Repeat customer service

 Hi friends 👋,  welcome back on my blog, today we will learn about "Repeat Customer Service".  We all have our repeat customers, so will know why they are important for us and our brand.  1. Repeat customers spend more money Not only are your repeat customers purchasing more over time than new customers, they likely trust you enough to purchase your more expensive products or service.  2. Repeat customers are easier to sell to You have limited time and resources; you don’t want to waste them on potential customers who never end up buying anything However, things change when you market to a repeat customer. Repeat customers have a sixty to seventy percent chance of buying. 3. Repeat customers promote your business Marketing can be expensive. And hiring brand ambassadors? Nearly impossible for most small businesses. But what if your ambassadors didn’t cost you a penny? By focusing on repeat business, you’ll create a group of loyal customers that will happily say...

Behavior and Body Language in Retail

 Hi Friends,  Welcome back I have new topic today with the title of Behaviour and Body Language in Retail. Let's understand what will be our behavior in retail store while working hours or non working hours. So first will talk about non working hours because we start a day from non working hours or you can say it non productive hours so in these hours what we do ?  Below are some work or duties which we have to do in these hours.  1:- whenever you entered in store or your work place just change your uniform and wear the approved uniform for this place , so once u will wear the same your duty will strat automatically.  2:- Now you have certain zone / section where you need to work or you need to update. So take a glance of that zone / section and then start working on the same. 3:- After update that zone / section with all required things then look on the other areas of store ,if anyone of your colleagues is not available check his / her section/ zone as well,so ...

Customer service in Retail

 Hi friends,  Today we will learn about customer service in retail , customer service has a main role in retail market.  It's like give and take service, if you provide a best customer service the happy customers will give you more customers.  As its said one happy customer will give you ten new customers.  So the agenda is very clear you need to treat the customer like king once he/ she  walk in your store or shop.  So below are the some tips for a awesome🤗 customer service.  1:- GREETING: - Greetings is what we do on our daily basis, we great our senior, parents, and lots of other whom we know,  Basically greetings is there types . A:- SOCIAL GREETINGS:-  Greetings like RAM RAM, Namste, Good morning, Afternoon, Evening, are called social Greetings.  In retail mostly we follow Good Morning, Afternoon, Evening and Namste Greetings.  B:- MERCHANDISE GREETINGS:- If a customer who is walking inside of your retail outlet and weari...