Retail Effect

 Hi friends,👋 After a long time I thought to write something about KRA( key responsibilities area ) , so today I want to discuss about the KRA of a store sales staff , where in retail language we called them CSA, RE, FA but I am using very basic Language which is Sales staff.. So let's not time to go.. first we understand who is sales staff ? 1. Sales staff is our frontend worries. Who serve the customer and fulfill their need.  2. Sales staff are the person whom we train and develop for next leaval.  3. Sales staff are those who sacrifice their happiness for their duties.  So in retail what are the KRA for sales staff . 1. Hygiene and Grooming:- Now in days this is one of the main and strong KRA for sales team or our frontend team. 2. Presentable:- Sales staff should be presentable, it means sales staff should be in proper uniform or the dress code which he is wearing should be neat and clean. Hair should be comb and proper cut , no extra nails and no bad smell , ...